tag:blogger.com,1999:blog-1143723380059090027.comments2023-09-28T05:21:46.206-07:00Serotek BlogSerotek Teamhttp://www.blogger.com/profile/14408069483106950726noreply@blogger.comBlogger294125tag:blogger.com,1999:blog-1143723380059090027.post-89136602270268898662012-09-11T16:45:50.146-07:002012-09-11T16:45:50.146-07:00I appreciate learning about your experiences with ...I appreciate learning about your experiences with the device and how it is being perceived. You helped inspire me to write an article (http://www.experiencedzine.com/2012/09/09/universal-design-at-disney/) on Universal Design and Disney. I quoted you and linked back to this original post. Thanks!Anonymoushttps://www.blogger.com/profile/06090984867742945814noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-28060312206223663602012-03-23T11:53:30.968-07:002012-03-23T11:53:30.968-07:00I am sorry, this is why I am with android as a bli...I am sorry, this is why I am with android as a blind user, I bought the phone, its mine so there for I will side load apps, load apps from the play store "formerly google market place". Apple does have some sexy hardware but the fact that I have to where handcuffs keeps me far way from apple. I did wants own an Ipod but now its proud ownner is my little 11 year old sister in law who loves that thing to death, beeing in a closed environment is great for her. But not me.Dan Mathishttps://www.blogger.com/profile/06865791509478001966noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-81783310055063542582012-03-02T08:07:19.384-08:002012-03-02T08:07:19.384-08:00This is awesome. I will check out this device (I l...This is awesome. I will check out this device (I live in Orlando...) and now with your post, I really can't wait till I get the chance to go back to Disney (I'm a huge fan too, and agree with you completely that the Disney Standard is next to unmatchable.)Munawar Bijanihttps://www.blogger.com/profile/09566649434287345561noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-46232235176457746302012-02-25T21:42:04.502-08:002012-02-25T21:42:04.502-08:00Hello to the Serotek team. I agree with the previ...Hello to the Serotek team. I agree with the previous commenter. Apple must take appropriate steps to make the guide lines for apps clearer. Are you going to continue trying to get it in to the store?Christopherhttps://www.blogger.com/profile/12964531678199930033noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-41327636131764409292012-02-16T15:57:19.486-08:002012-02-16T15:57:19.486-08:00Owning up to your mistakes is a sign of honor and ...Owning up to your mistakes is a sign of honor and maturity. Also, I hope, if Apple does make the installation of non-Appstore apps more difficult, that they offer much clearer approval requirements for developers.Joshua Loyahttps://www.blogger.com/profile/12112109664882826643noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-10117185572883896432012-02-16T15:06:46.548-08:002012-02-16T15:06:46.548-08:00Hello. I'm seriously considering making the sw...Hello. I'm seriously considering making the switch to system access and the samnet community. I'm gonna go ahead and call it as I see it. I have been using jaws for 10 years. Back then, Jaws was the best in my book and I hated using window eyes at the florida school for the deaf and blind. Now it seems like that jaws is getting bigger and bigger with each new release. The latest jaws 13 64 bit sits at 117 MB. Plus FS has 0 facebook or twitter presents which is pretty important in today's world. Plus I'm sick of SMAS. I could get behind a company such as Serotek because it seems like you guys really care about your work and what you do. I have read some testimonials on the website and was blown away by how you all went out of your way to help people out with system access. Here is something. It costs about 200 dollars or more for me to have 2 upgrades to jaws. Plus you throw in fs's bs authorization scheme. In 2009, I had to pay 600 dollars to fs just to go from jaws 9 to jaws 10. My sma had been bought in 2006 or so when jaws 7 was the current version. Back then, I had no idea about serotek. Now I'm kicking myself. I could have paid off a full copy of system access and a subscription to samnet and then some. Anyway, let me end this rambling. Have a good one all. Thanks for serotek Mike.Austin Gracehttps://www.blogger.com/profile/04513560068994773157noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-15499561014581184812012-02-14T13:33:46.490-08:002012-02-14T13:33:46.490-08:00I'd heard of this. I'm glad to know that D...I'd heard of this. I'm glad to know that Disney's audio description devices work so well. I won't, however, review or praise anything myself until I experience it personally, no matter what I hear. As for your comments about Braille menus, I think they're going by the wayside and should. What I'm seeing more and more of is online menus rather than Braille. These have the advantage of not being outdated, being easily maintained by the restaurant and, with devices like the iPhone at our beck and call, easily accessible while out on the go. The trouble I've always had, even when restaurants had Braille menus, is that they were more often than not more than a year out of date... and don't even get me started on the ones that don't include the price of an item. It's annoying to have to ask the staff what they have, but it's down right embarrassing to order something that a place hasn't had for over a year. Thanks to various online menu resources, Braille is being phased out and replaced with something that will benefit us even more. Forget Braille menus and let's shift our efforts into making sure these currently accessible services stay that way.Unknownhttps://www.blogger.com/profile/10322986102033241860noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-21141165969471118922011-12-15T05:46:48.578-08:002011-12-15T05:46:48.578-08:00Now, that's something. I had no idea that SA s...Now, that's something. I had no idea that SA supported Google Chrome. NVDA was the only one I knew of, before now, that supported it and actually worked (jaws doesn't count for stability reasons). Sure enough, SA worked with Google Chrome once I fired it up. Why does this not appear in any of the SA Change Logs? This should have been big news, worth shouting.Unknownhttps://www.blogger.com/profile/10322986102033241860noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-89846336821498465622011-12-07T20:10:12.893-08:002011-12-07T20:10:12.893-08:00I want to say that I totally agree with the idea t...I want to say that I totally agree with the idea that you all use. I asked about scripting more as a courious idea than a critizism. ANd as for recently, with system access, and docuscan plus? Well, tell me, who offers that for as little as they do?Darrell Bowleshttps://www.blogger.com/profile/03169344612067274066noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-71034473740747384372011-10-07T10:03:02.179-07:002011-10-07T10:03:02.179-07:00Dear Mike,
This is a wonderful message to Steve. ...Dear Mike,<br /><br />This is a wonderful message to Steve. I think you spoke very well on behalf of the blind community and summarized the thoughts of most of us out there. Thank you for this well put together, perfectly worded and finely articulated blog post. <br />I just discovered about Serotek yesterday and listened to a podcast of yours. It was great to hear the quality, professionalism and attention to details conveyed by each and everyone of the characters behind the microphones.<br /><br />All the best to you and your team. I will try to find some time to listen to your shows now and then.<br /><br />Regards,<br />EmrahEmrah KAVUNhttps://www.blogger.com/profile/10426626848024449812noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-60438779605207275252011-08-27T22:56:31.102-07:002011-08-27T22:56:31.102-07:00:-) that reminds me of the braillenote empower sit...:-) that reminds me of the braillenote empower sitting in front of me now, not being used of course. The school gave it to me, because they don't have enough money to buy the new apex of blind ghetto products. :-)Devin Praterhttps://www.blogger.com/profile/09178149995029436390noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-65702027085523906302011-07-24T08:11:05.547-07:002011-07-24T08:11:05.547-07:00I was very disappointed to hear the comment on the...I was very disappointed to hear the comment on the show, and I appreciate your response to it, indifference to accessibility is one thing, but Sara's comment was careless and irresponsible for someone with a media voice. I am glad you spoke up about this and wish more people in AT would.Carlos Alonsohttps://www.blogger.com/profile/10938622654815143909noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-78884349724102577282011-07-13T12:25:00.915-07:002011-07-13T12:25:00.915-07:00nicely said. it's too bad something so obvious...nicely said. it's too bad something so obviously true has to be said, but it does, every time the issue pops up. thankss for your letter.Gary Crowhttps://www.blogger.com/profile/16347457755994492196noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-76308425676814504252011-07-07T12:50:51.465-07:002011-07-07T12:50:51.465-07:00Great post Mike! More and more these days I am hav...Great post Mike! More and more these days I am having to put up with the inaccessibility of certain things and it really angers me. This may be a rather unpopular statement to make, but I think that the ACB and NFB need to do more to promote accessibility. It's true that they have done some good things, but more needs to be done. One suggestion I have is that more and more software developers be included in sessions with users of the various screen readers and such present.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-25034825032992903492011-07-06T01:07:51.170-07:002011-07-06T01:07:51.170-07:00Thanks for publishing this. It's time that peo...Thanks for publishing this. It's time that people such as macbrake weekly, and other web people knew that accessibility benefits everyone, not just a few.Christopherhttps://www.blogger.com/profile/12964531678199930033noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-69374842713438798542011-07-05T09:29:30.665-07:002011-07-05T09:29:30.665-07:00It is is great that you guys at Serotek do such a ...It is is great that you guys at Serotek do such a great job when it comes to accessibility! My name is Steve, and I know what is like to have trouble with accessibility because I am blind myself. That is why we need to make our voice heard when it comes to the issue of being able to have access to everything on the WEB.mr. whittyhttps://www.blogger.com/profile/01250805582861184103noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-24772938358395101752011-07-01T15:49:42.149-07:002011-07-01T15:49:42.149-07:00grate letter, good to know there's people like...grate letter, good to know there's people like you who don't take stuff for granted and are willing to challenge the status quoJack_goodfellowhttps://www.blogger.com/profile/05185799152392082244noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-91370091303786524532011-07-01T13:52:12.301-07:002011-07-01T13:52:12.301-07:00I am a sighted person with a blind child. I don&#...I am a sighted person with a blind child. I don't think people understand 1. that the web can be made accessible to the blind. 2. Having an inaccessable website to the blind is same as not having a ramp for wheelchair for a brick and mortar building. <br /><br />I think people think that an accessible website blind is impossible. They simply don't understand what it means to be blind or the amazing tools that are available.Pennyhttps://www.blogger.com/profile/18409419179085554710noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-44529774113456868742011-04-08T15:34:09.299-07:002011-04-08T15:34:09.299-07:00This spoof is very cute, but it is a bit too remin...This spoof is very cute, but it is a bit too reminiscent of some of the actual ads for new note taking devices that I've seen over the past year or two. Thanks for making that point through such a humorous vehicle.Michael Nhttps://www.blogger.com/profile/00831394009222351825noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-18392133773861359362011-04-01T18:01:21.356-07:002011-04-01T18:01:21.356-07:00Dear Serotek,
As a blind consumer, I am concerned...Dear Serotek, <br />As a blind consumer, I am concerned that this product is far too liberal for the low price you charge. In edition to the limited tech support, you must promise at least a 2 month turnaround time for users who submit their devices for repair. Blind people need to understand that their hardware is incredibly specialized, and giving them the product back too soon might lead to an unhealthy sense of entitlement. How dare they ask for their computers back soon to keep their lives in order? People need to understand that they must accommodate the AT companies and not the other way around. <br />You also failed to mention a product SMA. It should be used only to repair the current chips, and should not be valid over christmas or any other holidays. Also, the SMA should not cover any cost of upgrading the original hardware. <br />Please tell me you will fix these glaring flawes in your product. My life as an old curmudgeon who refuses to live in the 21st century with its accessible IOS, android, and linux devices depends on it! <br /><br />Happy april fools day guys. Nice job! <br /><br />JohnJohn J Herzoghttps://www.blogger.com/profile/15564380207435017307noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-61634157560102212152011-04-01T17:52:30.148-07:002011-04-01T17:52:30.148-07:00Dear Serotek,
As a blind consumer, I am concerned...Dear Serotek, <br />As a blind consumer, I am concerned that this new device is entirely too liberal for the low price you charge. In my opinion, in edition to the limited tech support, you must promise at least a 2 month turnaround time for users who need to submit their devices for repair. Blind people need to understand that their products are incredibly specialized, and giving them prompt service might lead to an unhealthy sense of entitlement. How dare they ask for things quickly so as to have their lives back in order? They need to understand that they must accommodate the AT companies, and not the other way around. <br />Also, you failed to mention a yearly hardware SMA, which should not count for the upgrade of any new versions. It is only spent to allow the repair of the current chips, and should not count over christmas break or any other major holidays. <br />Please promise me you will fix these massive defects with your product. My life as an old curmudgeon who refuses to live in the 21st century with its accessible android, linux, and IOS devices depends on it! <br />Happy April fools day guys. Nice job! <br /><br />JohnJohn J Herzoghttps://www.blogger.com/profile/15564380207435017307noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-37250393343591521932011-04-01T14:53:10.810-07:002011-04-01T14:53:10.810-07:00As funny as this was, I am reminded of a computer ...As funny as this was, I am reminded of a computer I bought in 1994. It had a 340MB hard drive and 8MB of RAM. It ran DOS and didn't even come with a modem. It had Vocal-eyes for a screen reader, OSCAR to perform OCR, and a new-to-the-market Dec-Talk Express external synthesizer. throw in the HP flatbed scanner, and the price was just over $4,000. My how times have changed!<br /><br />also, the Echo 2 reference made me laugh out loud. i remember using that synth on an Apple 2E back in 1985. The cool thing about the Echo, as bad as the speech was, was that you could write a program in Basic that could change the pitch, volume and speed of the speech by using character strings. Add in a function that would send random numbers to the character string parameters, and you could make the synthesizer absolutely flip out with constantly and randomly changing pitch, speed and volume. Fun fun fun!The Polish Buddhahttps://www.blogger.com/profile/12892286675079562340noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-71202480405582251662011-04-01T12:49:20.121-07:002011-04-01T12:49:20.121-07:00Good job guys. Really makes a point. I especially ...Good job guys. Really makes a point. I especially like the fact that you set up a BBS for this. :DBlindRaverhttps://www.blogger.com/profile/13361182019603354100noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-76050968935155798942011-04-01T11:30:07.446-07:002011-04-01T11:30:07.446-07:00Cool, will the GTO include a Gopher client? I see ...Cool, will the GTO include a Gopher client? I see that the BBS supports Gopher, so it would be awesome to access it remotely. I'd also like to keep up with my favorite Gopher sites, and follow all the latest cold war happenings. Sometimes I run out of VHS tapes and can't record the evening news, I'm sure you folks at Serotek know how that goes. Or maybe that's what the G in GTO stands for? If so, then cool on you for embracing the future!<br /><br />No worries if the initial version doesn't include a Gopher client, however. It is rather cutting-edge tech. If you need a few years and a few more thousand dollars then I understand. I don't really need two kidneys, after all. I also don't know what a spleen is, so I can't imagine that I need it for anything. I'm holding that in reserve in case Freedom Scientific releases something for Windows 3.11, though, so if you really want the spleen too then you'd better support token ring networking.Unknownhttps://www.blogger.com/profile/06633488320060923093noreply@blogger.comtag:blogger.com,1999:blog-1143723380059090027.post-39424969111958900932011-04-01T11:14:07.844-07:002011-04-01T11:14:07.844-07:00Wow, how exciting? Will the GTO feature a Gopher c...Wow, how exciting? Will the GTO feature a Gopher client so I can access the BBS plus all my favorite Gopher sites? That'd be totally rad. Then I could keep up on all the latest cold war happenings, not to mention follow news on missed episodes of Star Search! Sometimes I run out of VHS tapes or forget to press Record, you folks at Serotek know how that goes I'm sure!Unknownhttps://www.blogger.com/profile/06633488320060923093noreply@blogger.com