Monday, November 5, 2007

New Pricing Explained

We have received several calls and emails that indicate some confusion about one of our new pricing packages. Let me take a second to explain it.

If you choose to pay $24.95 per month for 48 months, you are actually buying System Access Mobile and network access on forty-eight month terms. You are paying for:
1. System Access Mobile – a $499 retail value.
2. Neo Speech -- a $49.95 retail value
3. And four years of System Access Mobile Network complete with all software updates at a cost of $129 per year, retail value.

Note: We do not offer this package without network access. Because users would not have access to features like SAToGo and remote computer access. Not to mention our tons of content.

After your fourth year of service, you have completed the purchase of System Access Mobile and Neo Speech. That means starting in year five, you have the option to continue with product updates with no SA Mobile Network services for $60 per year for life or to purchase System Access Mobile Network Services complete with product updates for $129 per year for life.

What do we mean by “for life?” These prices continue for you as long as you maintain an ongoing business relationship with Serotek. If your account misses more than one 30 day billing period, your per year pricing reverts to whatever current users of Serotek products are paying for SA Mobile Network or product updates. If you should decide, after four years, that you don't want System Access Mobile Network or updates, but later decide you do want them, we will only charge you what a current user pays for SA Mobile Network and/or updates. You will not be required to pay in any way for updates you have missed or chosen to skip.

I hope this clears up any misunderstandings you might have about our new pricing option. As always please feel free to call our customer service department at (866) 202-0520 if you have any other questions about this exciting new way to own System Access Mobile with Neo Speech.

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