Showing posts with label Voiceover. Show all posts
Showing posts with label Voiceover. Show all posts

Thursday, October 6, 2011

Thank You Steve!

“If you live every day as if it was your last, someday you’ll most certainly be right” Steve Jobs quoted an anonymous source in his speech to the Stanford graduating class in 2005. Yesterday was the day Steve was right and the world lost one of its true creative geniuses – a man who has changed each and every one of our lives in important and lasting ways. And not just with his disruptive products like the Mac and the iPod, iPhone, and iPad. Those are some of his innovative tools but the real innovation was in how we relate to one another.
I imagine everyone recognizes that the way we interact has changed with iPhone and iPad. Steve gave us the gift of a great communication experience. For blind people, like myself, it is more than that. Steve Jobs opened that modern world fully to me and people like me by making the full experience of his products accessible, out of the box. He had the vision to see me as a customer who wanted to be treated like any other customer and gave me the privilege of walking in a store and paying retail for a product off the shelf that immediately gave me the same access and experience as any person with sight.
If the marketplace were a religion, as I guess it is for some, Steve Jobs deserves to be canonized, not just for his unbelievable marketing successes but for his wisdom and foresight to reach out to the whole market. I can assure you that blind people everywhere would pause before his statue and say a prayer of thanks to whatever deity we believe in for giving us Steve Jobs.
Steve used the quote above to talk about his diagnosis with pancreatic cancer which is what eventually claimed him six years later, but not until he had seen Apple for one brief shining moment rise to be the most valued company on the planet. Not bad for a guy who didn’t graduate from college and who, twenty-five years ago, was fired from Apple, the company he and Steve Wozniak founded. He talked about how dropping out of college and getting fired from Apple were some of the best things that happened to him, opening up new vistas and freeing him to pursue what he loved with the freshness of beginning anew.
It was an inspiring speech that spoke to my heart and I’m sure the hearts of every student sitting in that great outdoor coliseum. And maybe the most important thing he said was that “no one wants to die. Even those who want to go to heaven don’t want to die to get there.” But he added that dying was one of the great gifts of life because it cleared out the old and made way for the new.
And now Steve has cleared out and that leaves us with the challenge of making new experiential products even better than the gifts Steve brought us. And as he said, there is no time to waste because our time to be “cleared out” will soon be upon us. They seem impossibly large shoes to fill and yet if we follow his guidance and “do what we love,” how can we fail?
Rest in peace Steve! You will be missed! All we can do now is try our best to keep your dream of a magical user experience alive.

Wednesday, June 10, 2009

Why is it that Apple always seems to get to the future first?

I just purchased an iPhone. I paid the same price as any other person -- $299 for the 32 gigabyte version plus tax. Like anyone else I had to subscribe to AT&T’s network – at least for a couple of months. We can see about changing phone networks later.
VoiceOver, the screen reader which has shipped free in every Apple computer since 2005, is built right into the iPhone 3G S. There’s nothing extra to purchase or install.
All I need is the iPhone 3G S, iTunes 8.2 or later, and a Mac or PC. I can activate my iPhone and enable VoiceOver without sighted assistance using iTunes with a compatible screen reader like System Access to Go free on a PC or VoiceOver included on the Mac. When I activate iPhone using iTunes, I can enable VoiceOver on the iPhone to start using it right away.
In other words, this is a high-demand consumer product developed by a mainstream company that is accessible out of the box.
Where is everyone else?
This phone not only speaks; it speaks 21 different languages including three dialects of Chinese, two flavors of Portuguese, two flavors of Spanish, Russian, Norwegian, Japanese, Korean, German, Dutch, Italian, Polish, Swedish, two flavors of French, Finish and both the Queen’s English plus good old American English. It has voice recognition for dialing, selecting music from your tunes list, and otherwise controlling the iPhone. It understands 21 different languages. The iphone is globally accessible.
Where is everyone else?
I don’t want to detail all the features, functions and benefits. I’m not trying to sell iPhones, though I think every blind person in the world should celebrate having the choice to own one.
I just want to point out that this is the future. An everyday, super-fun product that is accessible out of the box.
Why is Apple there first?
In my opinion Apple is here, not because they are altruistic and not because they are afraid of being sued. They are here because they understand consumers. They know people want functions and fun. People don’t really care about how something works. They just want it to work and to be easy. Accessibility is easy. It is easier than being not accessible. This is something Steve Jobs has always understood and he has created a culture at Apple that lives it.
Apple could easily have dismissed the idea that blind people would be interested in using a device with a touch-screen interface which is inherently visual. The company could have continued to develop its products without a thought for accessibility and left it to AT manufacturers to make them accessible after the fact.
Instead, Apple has given consumers, blind and sighted alike, the ability to use their devices in whatever manner they choose – voice, touch, sight. Apple has embraced the idea of universal design. Apple understands that accessibility should be about far more than developing custom solutions which pay lip service to the idea of accessibility but detract from the out-of-box experience enjoyed by everyone else. For Apple, accessibility is not about catering to a particular subsection of the market. Rather, it is about ensuring that products are usable by a diverse group of people in a diverse variety of situations.
This approach to accessibility benefits everyone. It benefits the sighted person who wants to browse his Itunes library for some great content without taking his eyes off the road. It benefits the person who has his hands too full to dial, but can still make a phone call by using his voice, regardless of which language he speaks. And it benefits the blind person who wants to enjoy all of the incredible productivity and digital lifestyle features that have made the iPhone so popular to begin with. So, while I wait to get my hands on a device which is sleek, stylish, feature-packed, relatively inexpensive, and just so happens to be fully accessible right out of the box, I will continue to ask the question: where is everyone -+else?