Thursday, July 19, 2007

Important: Email Address Transition to the System Access Mobile Network

As you may know, we're currently in the process of renaming the FreedomBox
Network to the System Access Mobile Network. As part of this change, all
FreedomBox Network customers now have a new email address. Old
"@myfreedombox.com" email addresses will remain valid for a short time
during the transition. Your new email address is username@samobile.net.
Replace username with the same email name you have been using on the
FreedomBox Network.

Whenever you send email using our service, this new email address will be
used by default. However, you can still send email from the old address;
you may need to do this to remove the old address from any mailing lists or
newsletters to which you may be subscribed. To send email from your old
address, follow these steps, which assume that you're using our browser:

1. From the email menu, choose "Send a Message".

2. Choose the type of message you want to send.

3. Press Control+Home to go to the top of the page, then press Tab until
you get to the Accounts drop-down list.

4. Press Alt+Down Arrow, then press Down Arrow until you hear "FreedomBox
(old address)", and press Enter.

5. Press Tab to move to the To field and send your message as usual.

Please start telling your family, friends, colleagues, and other contacts
about this new email address right away. Please also update any mailing
list subscriptions, newsletter subscriptions, or online accounts which use
the old address. We will soon provide a tool which will make it easy to
send an announcement of your new email address to everyone in your address
book. We will also set up an auto-responder so that when people write to
your old email address, they will be told to use the new address instead,
though the email will still reach you.

Please email support@serotek.com or call us at (866) 202-0520 if you have
any questions or problems concerning this change. We apologize for any
inconvenience. Thank you for using the System Access Mobile Network.

--
The Serotek team

1 comment:

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